Sales Associate - Cannabis

Warmland Cannabis Centres is hiring for our Whippletree and Cobble Hill locations. We are looking for retail sales associates to join our team of cannabis professionals. Please apply in person with resume and cover letter, or email ruby@warmlandcannabis.com Responsibilities: • assisting in opening and closing the store • handling cash, operating cash registers and POS system (Cova), managing financial transactions, and balancing drawers • customer service and education, including addressing concerns and complaints • checking ID and ensuring compliance in all transactions • continuously updating knowledge of the company products, services, and policies • understanding and adhering to all operational rules, regulations, policies, and procedures • maintaining the presentation of the store, products, signage, and displays • maintaining a positive attitude, attention to detail, and focus on customer satisfaction in a fast-paced. evolving environment • unpack, sort, count, label, and arrange merchandise as directed • effectively complete assigned duties while prioritizing customer service • reply to customer phone and email inquiries • using cloud-based productivity tools (training provided) • walking and standing for extended periods of time, some heavy lifting Required work experience: • Minimum 2 years retail sales preferred Skills/Education/Requirements: • high school diploma or equivalent • excellent customer service • product knowledge and interest (cannabis, related accessories) • willingness to learn • team player • dependable • able to accommodate fluctuating schedules, including evenings, weekends, and holidays • ability to work under pressure in a fast paced, evolving environment • self-motivated, able to work independently and know when to seek guidance • multitasking • organized, good time management • good listening and communication skills, verbal and written • computer literacy • age (19+) and able to legally work in Canada • bondable • Selling It Right Warmland Cannabis Centres Whippletree Junction, #6-4715 Trans Canada Highway Duncan, BC, V9L 6E1 778-455-4367