I bought this book used for $15 and am selling it for $10 firm. It's not in the best condition on the outside as you can see in the pictures but all the pages inside are fine and not much highlighting or scribbles. This is a great book that prepares students to function in the role of the support worker in the community and institutional settings. The #1 text used by Support Worker programs across Canada. Makes learning easy with clear explanations of concepts and step-by-step presentations of procedures.