Product Advisor

Jim Pattison Toyota Duncan is hiring a Product Advisor to join our team! Job Description: Reporting to the Sales Manager, you will be passionate about providing an exceptional customer experience for our clients. As a Product Advisor for our premium brand, high volume location you must be self-motivated, high energy, dynamic, and results-oriented with a proven track record of sales and excellence in customer satisfaction. Responsibilities: Our Product Advisor is responsible for offering a consultative, customer-focused approach to vehicle sales by performing the following duties: Greeting customers on the sales floor and performing a vehicle needs analysis. Explain features and demonstrate the operation of the vehicle. Researching availability of models and optional equipment using a computer database. Working with Sales and F&I Managers to negotiate sales and requirements for financing or vehicle lease. Visually inspect inventory and maintain knowledge of current inventory. Completing all paperwork and arranging for delivery and registration of the vehicle. Delivering and familiarizing the customer with the vehicle. Assisting the Sales Manager with customer problems. Attending/completing required training and department meetings as required. Keeping abreast of competitor products and the overall automotive market in Canada. Education and Experience: Previous sales and customer service experience is considered an asset. High school diploma or equivalent required. Sales Permit is considered an asset. CRM experience is considered an asset. Technical Skills: Proficient in vehicle sales software such as 180, DealerTrack, DealerMine, and/or DealerSocket an asset. Advanced proficiency in Microsoft Office Suite. Driver’s license in good standing and clean driver’s abstract required.