EMPLOYMENT OPPORTUNITY Front Desk Clerk – Casual / On-Call M’akola Housing Society Duncan, BC – Ts-i-ts-uwatul Lelum Position Summary The Front Desk Clerk will report to the Assisted Living Manager and manage the reception area while providing a warm and friendly environment for all the residents, guests, and employees. This position has the possibility for cross-training in other roles in different departments, such as a Dining Room Server and Housekeeping. Shifts available are 7 days/week from 8am-4pm, 4pm-12am, 12am-8am ($1.00 premium for 12 am – 8 am shift) Required Knowledge and Skills • Experience in and with Indigenous communities would be an asset • Strong time management, multi-tasking, and organizational skills • Strong interpersonal skills, with the ability to display tact, respect, and diplomacy • Ability to take direction and follow procedures • Knowledge to respond effectively and calmly in crisis situations • Capable of being socially sensitive to Indigenous issues and concerns • Good conflict resolution skills and the ability to demonstrate patience and tolerance • Knowledge of an Assisted Living environment would be an asset • Ability to work independently, yet contribute and co-operate in a team environment • Good working knowledge of computer applications including MS Word, Excel, and Outlook, and ability to maneuver between applications with ease for Front Desk Qualifications • Grade 12 or equivalent • Courses or training in customer service, office systems, and procedures • 1-2 years of experience working in a high-volume office environment, preferably in a congregate/assisted living setting • Criminal Record Check • Certifications Paid for by M’akola: • Occupational Level 1 first aid certificate • Food Safe 1 • WHMIS • Be fully vaccinated against COVID-19 or willing to get vaccinated before start date Closing Date: Until Filled Please submit your Resume and Cover Letter to: https://makola.bamboohr.com/jobs/view.php?id=90 Only those selected for interviews will be contacted. For statistical purposes please indicate where you saw this job posting i.e. job site, email etc.