Slot Attendant

Under the supervision of the Shift Manager, this position ensures each patron is attended to in a courteous and timely manner. Slot Attendants are responsible for verifying winners, promoting events, and assisting players. This can be a part-time or full-time position (with cross training in other areas) but the candidate must be available days, evenings and weekends. Responsibilities (includes but is not limited to): • Welcome guests in a personable, professional and entertaining manner while understanding the diversity of players. • Strictly follow and enforce all COVID-19 policies and procedures and ensure all patrons comply to mask wearing rules. • Verify jackpots, accurately payout winning prizes and correctly fill out prize documentation as required. • Remain calm and in control when events such as multiple winners occur. • Maintain awareness of slot machine operation, perform minor adjustments and replenish ticket supplies accordingly. • Clean machines between patrons. • Understand and respond to customer inquiries regarding slot machine games, promotions, and any other product or service offered at Chances Cowichan. • Immediately see to potential safety hazards and report as necessary to shift manager. • Undertake other tasks and housekeeping duties as assigned by the supervisor. • Comply with the Chances Cowichan dress code and other policies. Qualifications/Skills: • Exceptional customer service and resolution skills. • Excellent communication skills and ability to speak courteously in any situation. • Ability to do basic, quick math is essential. • Able to accurately payout large cash prizes in a noise filled environment • Team player with strong interpersonal skills. • Able to stand for long periods of time and walk briskly but safely when needed. • Must be 19 years of age or older and have a BC Vaccination Passport