Customer Service & Call Center Cowichan
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Customer Service & Call Center Cowichan
Front Desk Clerk - Duncan

EMPLOYMENT OPPORTUNITY Front Desk Clerk - Casual M’akola Housing Society Duncan, BC – Ts-i-ts-uwatul Lelum M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work, have a passion for excellence, and are encouraged to achieve their full potential. Position Summary This position will be on-call for the Front Desk Clerk, Dining Room Server, and Housekeeper roles. The successful candidate will have an open and flexible schedule and willingness to be cross trained. Our ideal candidate will have administrative experience, customer service experience, and experience working with the sensitive needs of seniors, Elders, and people with disabilities. You thrive in providing excellent customer service to our residents, guests, and colleagues, and you take pride in providing a warm and welcoming environment while upholding the highest standards of health and safety. Front Desk shifts are 8:00 am – 4:00 pm, 4:00 pm – 12:00 am, and 12:00 am – 8:00 am, Dining Room Server shifts are 10:30 am - 6:30 pm, and Housekeeper shifts are 8:00 am - 4:00 pm. As the Front Desk Clerk, you know how to use professional computer programs, have excellent phone call and note taking etiquette, and document and record incident logs. As the Dining Room server, you love providing our residents with the best service and take special care to be aware of residents’ special dietary requirements and allergies. As the Housekeeper, keeping the common areas safe, clean, and sanitary is second nature to you and you’re amazing at being thorough and deep cleaning for the health and safety of our residents. The Housekeeper and Dining Room Server are compensated at $21.91 per hour and the Front Desk Clerk is $22.32 per hour with a $1.00 per hour premium for working the 12:00 am – 8:00 am shift. We accept all self-identifying Indigenous employees including status, non-status, Metis, and Inuit pursuant to Section 42 of the BC Human Rights Code. If you have any questions regarding this position or applying for the position, or if you need any accommodation for applying to this posting, please reach out and email us at: or by phone: 778-402-9260. We want to support all applicants during this process. Please submit your Resume to: Come visit us! M'akola also accepts in-person applications. Please visit our Assisted Living facility near you with your resume and let us know what position you would like to apply to!

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March 22, 2023
June 20, 2023
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