Receptionist (Feb 6, 2023 – April 30, 2023) H&R Block Duncan

Interested in a job that will challenge and fulfill you? Work full time during tax season and enjoy your summers off. H&R Block is the world’s largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal employees in our tax offices nationwide. Job Description The Receptionist is responsible for ensuring that each client receives the best possible care and attention. This is achieved by greeting/acknowledging each client, identifying his/her needs, and providing prompt and accurate information, while maintaining a pleasant and professional atmosphere. This full time position runs from mid-February to the beginning of May then has the possibility for some summer coverage hours. Paid orientation and training are offered before start. Hours Monday to Friday 9:45 – 6:15 (subject to change) Duties • Greets and welcomes each client. • Determines the client’s service needs. • Answers the telephone in a professional manner, providing callers with basic information about services and fees when requested. • Receives, receipts and secures cash, cheques, debit/credit card payments. • Balances the cash as part of the opening and/or closing procedures. • Daily filing. • Schedules client appointments. • Maintains proper office appearance and cleanliness. • Other related duties Minimum Qualifications • High school diploma or equivalent. • Previous experience in a customer service environment. • Must have good reading and math skills. • Ability to operate a computer and applicable software packages. • Must be willing to work flexible hours. Conditions and Physical Capabilities • May be fast-paced, sometimes stressful environment • Work under pressure • Repetitive tasks Personal Qualities • Attention to detail • Initiative • Team player • Excellent oral communication • Reliable • Organized • Professional attitude Please apply with resume, indicating your wage expectations.