EMPLOYMENT OPPORTUNITY Front Desk Clerk – Casual / On-Call M’akola Housing Society Duncan, BC – Ts-i-ts-uwatul Lelum Do you have a background in healthcare or experience working with seniors or Elders? Are you looking for an opportunity with a flexible schedule, convenient location and positive work environment? The Casual/On-call Front Desk Clerk might be the perfect position for you! Position Summary The Front Desk Clerk will report to the Assisted Living Manager and manage the reception area while providing a warm and friendly environment for all the residents, guests, and employees. This position has the possibility for cross-training in other roles in different departments, such as a Dining Room Server and Housekeeping. Shifts available are 7 days/week from 8am-4pm, 4pm-12am, 12am-8am at $21.90 per hour ($1.00 premium for 12 am – 8 am shift) Required Knowledge and Skills • Experience in and with Indigenous communities would be an asset • Strong time management, multi-tasking, and organizational skills • Strong interpersonal skills, with the ability to display tact, respect, and diplomacy • Ability to take direction and follow procedures • Knowledge to respond effectively and calmly in crisis situations • Capable of being socially sensitive to Indigenous issues and concerns • Good conflict resolution skills and the ability to demonstrate patience and tolerance • Knowledge of an Assisted Living environment would be an asset • Ability to work independently, yet contribute and co-operate in a team environment • Good working knowledge of computer applications including MS Word, Excel, and Outlook, and ability to manoeuvre between applications with ease for Front Desk Qualifications • Grade 12 or equivalent • Courses or training in customer service, office systems, and procedures • 1-2 years of experience working in a high-volume office environment, preferably in a congregate/assisted living setting • Criminal Record Check • Certifications Paid for by M’akola: • Occupational Level 1 first aid certificate • Food Safe 1 • WHMIS • Be fully vaccinated against COVID-19 or willing to get vaccinated before start date Please submit your Resume and Cover Letter to: https://makola.bamboohr.com/jobs/view.php?id=97 Closing Date: Until Filled Only those selected for interviews will be contacted. For statistical purposes please indicate where you saw this job posting i.e. job site, email etc.