Dental Receptionist / Patient Coordinator

Full time hours. Mon to Fri. (part time is a possibility) We are currently looking to hire a Patient Coordinator to join our busy and well-established practice. The successful candidate will have a passion for building strong patient relationships and contributing to the ongoing oral health of their community. In this busy role, you'll have the opportunity to work alongside and learn from a strong team of dental professionals. Our practice is innovative, growth-oriented, and patient-focused. We are committed to helping each team member find a healthy, sustainable balance between home and career. Responsible for optimizing the appointment schedule by ensuring the day is full. Manage patient calls and inquiries, cancellations, Billing, take payment and process insurance. Effectively manage the recall system and accurately maintain the patient database. Process referral letters and other patient correspondence. Manage and file all patient records and charts. Establish genuine rapport with patients, ensuring retention and loyalty. Demonstrate active listening and empathy to patients using effective communication skills. Actively participates in team meetings and working together as a cohesive unit. Maintains composure under pressure during times of change. Clinical background/Administrator experience an asset but not necessary.