$32 · Full-time Software Tester for TrackSafe GPS Inc. $32/hr

TrackSafe GPS Inc in Duncan, BC Full-time Software Tester $32/Hour Contact Email: Hr.tracksafegps@gmail.com Job Responsibilities: Make contact with our clients during the post-sale period to collect frequently encountered technical difficulties and file the issues for further examination; Participate in the designing and drafting of user operational guidelines as well as technical instructions; carry out the solutions according to the internal regulations; Create test environments to reconstruct the problems identical to what users have encountered and try to solve the problems while formulating a replicable method to assist the users; Summarize the most common problems to create a database consisting of both symptoms and solutions for more efficient future diagnosis; Engage in the testing of new features on our models by providing possible user feedback and difficulties from experience; provide technical assistance to the onboard driver designing team; Develop training material and procedures for users to fix basic issues on their own; communicate with clients to acquire their demands of special specifications and provide the most useful type of technical support Requirements: 5 years of experience as an IT technician or similar role A bachelor's degree is required Ability to work in a fast-paced environment with minimal supervision Ability to follow a detailed, thorough and accurate procedure of modifying traffic control systems in a logical and systematic manner A sense of ownership and pride in your performance and its impact on the company's success Critical thinking and problem-solving skills For more info, please check out our website https://tracksafegps.ca/ We welcome all applicants and encourage you to send your resume to Hr.tracksafegps@gmail.com Email-only, please.