Position: Bell / Valet Attendant
The Bell Person / Valet is the first and last point of contact for our guests. They are warm, genuine and are
continuously seeking for ways to promote our service culture and create lasting memories. Peak physical fitness is
a must for this demanding role, which requires frequent pushing, pulling and lifting of items up to 50 pounds - as
well as continuous ascending and descending of stairs.
Duties and Responsibilities:
-Delivery of Guest's to their room, luggage, messages and any other items within the Hotel
-Parking guest vehicles and operating a fleet of hotel shuttle vehicles
-Consistently offer professional, friendly and engaging service
-Ensure the timely and efficient transfer of luggage to and from the guest's room
-Conduct rooming procedure that explains amenities available in the guests' suite and at the resort
-Detailing hotel and guest vehicles on a daily basis.
-Assisting the Housekeeping Department with a variety of duties including but not limited to: stocking
linen closets, cleaning guest rooms and storing deliveries.
-Assisting the Facilities team with a variety of duties including but not limited to: grounds and landscaping,
fixing maintenance issues and collecting and delivering supplies
-Follow department policies, procedures and service standards, including all safety policies
-Promptly and efficiently complete any additional tasks that are required by fellow team members
Qualifications and Abilities:
-Must possess a valid driver's license and present a clean drivers abstract
-Class 4 driver's license would be an asset
-Previous customer service experience an asset
-Ability to focus attention on guest needs, remaining calm and courteous at all times
-Ability to work well under pressure in a fast paced environment
-Ability to work cohesively as part of a team
-Proficient in the English language (verbal & written), second language is an asset
-Professional in presentation, appearance and communication
We believe that our strongest resources are our team of professionals and offer a competitive compensation package.
|Last hour||Last 24 hours||All|