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BDC - Client Services Sales

Hours: Full Time 32-40 hrs/week
Wage: Based on Experience (extended medical avail after 3 months)
Start Date: Immediately

An exciting new position is available! Galaxy Motors is seeking a motivated individual to join the team in our new Business Development Centre. We are the #1 used car dealership on Vancouver Island with 4 locations; Victoria, Duncan, Nanaimo and Courtenay.

As our Client Services Representative for our sales department you have a passion for customer service, are detail orientated and have some experience in the automotive industry. Our customers are very important to us and we need someone to ensure that they are taken care of every step of the way even after they have purchased.

The successful candidates will be responsible for the following:


* Setting and confirming appointments
* Following up with customers about their experience at Galaxy Motors
* Assist in preparation of activity reports and analysis for the Sales Department
* Outbound calls to follow up with customers who have visited the dealership
* Respond to customer email
* Contacting and communicating with customers to identify automotive needs
* Set sales appointments for customers and pair with auto sales advisor
* Contact customers to confirm appointment


* Previous experience in BDC role an asset
* Sales Experience in automotive sales an asset but not required
* Strong customer service and phone skills
* Organized, self-motivated, enthusiastic, detail-orientated
* Professional and confident attitude
* Ability to multi task, with strong attention to details
* Strong communication skills both verbally and written
* Be proficient in EXCEL (building spreadsheets)
* Shows initiative
* Familiar with Microsoft Office - Gmail, creating files/folders

Please send resume and cover letter to David King, General Manager at No phone calls please. We thank all that apply but only qualified individuals will be contacted for an interview.

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Other Information
Ad Id28245759
CategoryCustomer Service
PostedSeptember 26, 2016
Expiry October 26, 2016
Details New, Commercial Seller
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